OUR SERVICES

    To keep the pace with the progressive & professional environment in IT industry, one has to continuously modify and upgrade the existing products, apart from providing prompt after sales services support to the customers. To maintain the competitive edge, we ensure up gradation of the systems, training of engineers on regular basis, warranty of the system and product support.

     

    At AEM, we have full-fledged Customer Support and Services Department with highly qualified and experienced engineers. Major activities of Customer Support and Services Department are:

    • Installation and proper functioning of the system is ensured at client's site before the same is commissioned at site.

    • Proper training is imparted to the end-user before the system is finally handed over to the client for operation.

    • All parts supplied by AEM are covered under general warranty. The defective parts are repaired or replaced free of cost at factory level and are sent to the client at AEM's cost.

    • We provide Comprehensive Annual Maintenance Contract at site or factory level repair on mutually agreeable terms.

    AEM OFFERINGS

    • 30 years of hard-core R&D experience in embedded systems

    • Competent team off 120 odd employees with 70% technical staff

    • Indigenous development: In-house technology & IP development

    • Single Point Contact for R&D as well as Manufacturing Services

    • Importing only components and controlling the rest of the technology provides economy as well as easy customization

    • Very reliable support, since development happens in house

    • Byword for ethics, quality, reliability and value for money in the industry

     
     
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